Delivery Terms
Goods dispatched same day subject to availability for orders received before 1pm. We are unable to notify if items ordered are out of stock; if an item ordered is out of stock it will be placed on back order. If items are required in a specific timeframe, please get in touch with us to check stock. Special order items will be dispatched when available - please enquire.
The working days are a guide and on occasion may take longer. We cannot be held responsible for any delays to works due to late delivery. (Free delivery for orders over £100 not applicable to oversize package orders)
**ALL DELIVERY TIMES ARE SUBJECT TO ITEMS BEING IN STOCK OR BEING AVAILABLE FROM SUPPLIERS. IF REQUIRED URGENTLY PLEASE INQUIRE
STANDARD DELIVERY (Up to 5 working days delivery)(For orders received before 1pm)
Areas outside UK Mainland to be: Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Jersey and Guernsey
| Area | Order Value | Cost |
| UK Mainland | Up to £100 | £7.80 |
| UK Mainland | Over £100 | Free of Charge |
| Areas considered outside UK Mainland | Up to £150 | £12.00 |
| Areas considered outside UK Mainland | Over £100 | Free of Charge |
PREMIUM (1 - 2 working days delivery)(For orders received before 1pm) (Areas not classed as UK Mainland - Deliveries will take longer than two days)
| Area | Cost |
| UK Mainland | £12 |
REST OF WORLD - DHL (3 to 5 working day delivery)(For orders received before 1pm)
All Orders to United States - £40 (Up to 4kg consignment weight. Additional charge may apply for heavier consignments.)
House of Brass are not responsible for any additional customs tax or import duties that may be applied by your country. Any such charges are the responsiblity of the purchaser.
ORDERS TO JERSEY & GUERNSEY
Change country setting when entering address information from United Kingdom to Jersey or Guernsey to allow VAT deductions from your grand total charge.
OVERSIZE PACKAGES
Goods 1.0m and longer such as Curtain poles, Foot rails, Hand rails, Brass tubing etc subject to oversize carriage charges. These items cannot be exported due to size restrictions.
| Area | Length | Cost |
| UK Mainland | 1.0m & over | £18 |
| UK Mainland | Over 2.0m | £30 |
| UK Mainland | Over 3.0m | £54 |
| Scottish Highlands & Isle of Wight | 1.0m & over | £30 |
| Scottish Highlands & Isle of Wight | Over 2.0m | £42 |
| Scottish Highlands & Isle of Wight | Over 3.0m | £66 |
| Scottish Islands | 1.0m & over | £54 |
| Scottish Islands | Over 2.0m | £66 |
| Scottish Islands | Over 3.0m | £96 |
| Isle of Man | 1.0m & over | £54 |
| Isle of Man | Over 2.0m | £60 |
| Isle of Man | Over 3.0m | £96 |
| Jersey & Guernsey | 1.0m & over | £69 |
| Jersey & Guernsey | Over 2.0m | £81 |
| Jersey & Guernsey | Over 3.0m | £120 |
| Northern Ireland | 1.0m & over | £36 |
| Northern Ireland | Over 2.0m | £60 |
| Northern Ireland | Over 3.0m | 84 |
COLLECTION
All orders can be collected from our warehouse in Nottingham by prior arrangement. Please contact us by email or call on 0115 9475430 to arrange collection.
EXPORT ORDERS (not including countries listed above)
Please email us with the following information. Once we have this we will be able to provide a quotation / pro forma by email and if acceptable can be paid by bank transfer - Details will be provided with quotation.
- Invoice Address.
- Delivery Address if different.
- Telephone Number.
- Sku (Product Code).
- Quatity Required.
Up to 5kg consignment weight. Additional charge may apply for heavier consignments
